CatalogPe › Guide: orders on WhatsApp
How to take orders on WhatsApp for your shop
The easiest way for a small shop to take orders on WhatsApp is to share a product catalog link: customers see photos and prices, pick items, and send you one WhatsApp message with the full order and total. With CatalogPe you can set this up for free in about 2 minutes — create your shop, add products, and share your link.
Free mein shuru karo — 90 din free
Step-by-step
- Sign up on CatalogPe — enter your shop name, your name and your WhatsApp number.
- Add your products — take a photo, add the price and unit (pcs, kg, box…). For many products, use the CSV bulk upload.
- Organise with categories — e.g. Atta & Rice, Snacks, Kurtis, Sarees.
- Copy your catalog link from the dashboard.
- Share it on WhatsApp Status, customer groups, Instagram bio and your shop board as a QR code.
- Receive orders — each order arrives on your WhatsApp with items, quantities, total and the customer's name and number.
- Keep it updated — switch items out of stock in one tap so customers only order what you have.
Tips to get more WhatsApp orders
- Post your catalog link on WhatsApp Status every few days with a new product photo.
- Put clear photos first — customers decide by the photo.
- Use simple names customers search for, like “Toor Dal 1 kg” instead of codes.
- Reply quickly to confirm orders and delivery time.
Sawaal-jawab (FAQ)
Do I need WhatsApp Business for this?
No. CatalogPe works with a normal WhatsApp or WhatsApp Business number — orders are sent to the number you give.
Can customers order without installing an app?
Yes. The catalog opens in the phone browser and the order is sent from the customer's own WhatsApp.
How do customers pay?
CatalogPe sends you the order; you confirm it and collect payment your usual way, such as UPI or cash on delivery.
Aaj dukaan online, kal se orders
90 days free · no credit card · 2-minute setup
Free mein shuru karoMore from CatalogPe
Last updated: 8 November 2026